Your Salespeople Are Being Outsold
Customers are better educated than ever, but that's no excuse for an embarrassing lack of professionalism and product knowledge.
Customers are better educated than ever, but that's no excuse for an embarrassing lack of professionalism and product knowledge.
Big data, the economic and political landscape, and reputation management lead the list of pressing concerns for dealers heading into the new year.
A frank assessment of your current needs and future objectives can help you properly equip your dealership for less without sacrificing capacity.
Marketing expert offers a three-point plan for capturing and engaging service-bound customers in today’s highly competitive environment.
The industry is changing, but not as fast as the media would have you believe. Learn how alt-fuel vehicles, flex parking, a skilled-labor shortage and digital retailing will affect your facility planning.
Digital Air Strike’s Alexi Venneri discusses the results of the company’s latest mystery-shopping study and how dealers can improve the timing and quality of their responses.
Minnesota’s Luther Automotive Group is targeting high lifetime value customers to boost sales and drive revenue in the service department.
President Trump’s pick for Labor Board general counsel just swung the pendulum back to an employer-friendly stance. Human resources expert weighs in.
Got three minutes? Read this three-part briefing on the agencies, topics and resources you need to know to avoid compliance issues in 2018.
Open enrollment isn’t the only time to evaluate health care. Employee medical costs can have a major impact on your dealership’s bottom line, year-round.
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