Innovative auto dealers and retailers are keen to deliver the new purchase experience consumers want, and the technologies needed are now sophisticated enough to make it a reality.
A recent and rather extreme case may serve as a lesson of what can be expected from the CFPB in the future.
As digital retailing rises in popularity, a study by Roadster and NADA examines the tactics and technology dealers can use to transform online sales.
As the point of sale becomes more fluid, F&I considerations have moved further upstream. Opportunity abounds in the F&I landscape if dealerships understand their F&I performance.
Strong leaders, a winning company culture, and employees committed to the customer experience are the ingredients making up Jim Ellis Automotive Group’s 50-year success story.